Generix SOLOCHAIN enhances efficiency with smooth implementation.
Emballages Carrousel, a company with over 20,000 customers across various sectors, faced challenges in meeting customer expectations for high-performing products, personalized service, and fast, accurate delivery. Their diverse clientele demanded constant updates on industry regulations and trends, such as the ban on single-use plastics. Carrousel needed a flexible, efficient system to manage these varying needs, which led them to the Generix SOLOCHAIN solution.
The SOLOCHAIN system offered a perfect match for Carrousel’s requirements, including its flexibility, configurability, and aesthetic appeal for mobile units. With the added advantage of French-language customer service from Generix’s Quebec-based team, the solution was deployed across five distribution centers to integrate all sites into the decision-making process. The implementation was structured in phases to accommodate operational peaks and ensure smooth deployment.
The results of SOLOCHAIN’s implementation were significant. Carrousel saw improvements in order processing efficiency, more reliable inventory management, and simplified training for new employees. The system also enhanced productivity, particularly with the interleaving functionality, which streamlined truck loading. Overall, SOLOCHAIN contributed to higher quality service and more efficient operations for Carrousel.
Source: Inbound Logistics